Frequently Asked Questions (FAQs)

Do you provide delivery?
We deliver to any locations in Singapore with a fee of $8 per location, except for Jurong Island and Sentosa.
Delivery time slots are from 11.30am to 2:30pm (Mon-Sun); or 2.30pm to 5.30pm (Mon-Sun), subject to availability.
We will notify you via email or Whatsapp for the collection date and times.
Can we self-collect?
Currently there is no option for self collection.
Can I get a refund if I cancel my order / Can I postpone my order? 
As all our goods are freshly prepared for your order, our bakers take great effort to prepare the ingredients.
As such, we do not encourage any last minute cancellation.
However, cancellation of order is permitted under the following conditions:
Made within 12 hours of Order Placement: 100% Refund.
No Refunds under any other circumstances.
Kindly contact us at hello@originalsonly.co to request for order cancellation / refund.
Please note that refund of payment may take up to 2-4 weeks for us to process.